General

• Which TLDs can I backorder with Pooldomains.com?
• How long will it take before my newly acquired domain is accessible on the Internet?
• Forgot your password?
• Can I change my Bidder ID? Are there restrictions to the selection of Bidder IDs?
• What is Pooldomains.com? How do I use Pooldomains.com's services?
• How do I manage my Account Preferences and change my Account Information?

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Payment and Billing

• What are my payment options?
• When is payment for a domain due?
• What is a Pre-Authorization?
• What currency does Pooldomains.com use?
• What details do I need to provide for a wire transfer?
• How do I dispute a charge from Pooldomains.com?